Getting Along with Difficult People

There is not a job in the world where you won’t encounter a difficult person.  People come in all shapes and sizes and most importantly, personalities.  Some personalities work well together, while others can be challenging to say the least.  You cannot reason with an unreasonable person, but you can use certain techniques to mitigate the situation.  Determining how to deal with the various types of personalities is the key to a successful business relationship.