Managing a crisis can be a difficult and complex, even if you are well-prepared, which we are usually not in most cases. Having a plan on how to deal with a crisis at your place of business is imperative. Obviously, a plan will not always fit every crisis, but dealing with the basic framework of how to respond is critical. The plan should think of all aspects of the potential crisis.
Businesses thrive if they have employees that feel like they are a part of a community. They need to have a sense of belonging where they are passionate about something larger than themselves. Feeling as though you are just a cog in the wheel of big business is not the way to grow a healthy business. Companies need to spend some time reengaging their employees and working on their management practices. Leadership should be tied to management and not seen as separate entities.