A newer concept, discovered in the mid 1990’s is termed emotional intelligence. Emotional intelligence is the ability to understand and manage our emotions and by doing so create a successful life. But what is emotional intelligence and what can we do to improve ourselves?
What is emotional intelligence? EI, as it is also called, is the ability to control and manage your emotions and the emotions of people around you. Individuals that have high EI are able to understand how the feel in a given situation and how others will react to their emotions at the same time. A strong leader must be able to control their emotions and understand other’s emotions at the same time. A leader that can keep their feelings in check during a stressful time can calm and reassure those around them to and keep operations running smoothly.<